How to change the values in the ‘Question Category’ field of the Survey

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    How to change the values in the ‘Question Category’ field of the Survey


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    1.  To Rename or Delete a Question Category on the Survey, go into Configure Application  2.  In Settings, click on the magnifying glass  3.  Search for "Surveys"  4.  Click on Question Categories  5.  If any Category is under the Used List, it means that there is an existing Survey whose question is using one of the Categories in the list. You MUST remove the Category from each question in order to rename or delete the Category. See Help entry below:  Question Categories     On the Survey List page, click the Question Categories list to add general groupings for use in sorting survey data.     Enter question categories in the fields provided, such as Courtesy or Timeliness of Resolution.      These categories are available when adding questions to a survey.      If a category is used, it appears in the Used list on the Question Categories page.  You cannot delete a question category if it is used on an active survey.  To add a category, click Add.