The ability to export to Excel and download or email the results from a Saved Search is not enabled by default.
- Log in to the Tenant in the Administrator Role
- Click on Configure Application
- Under Configure, click on Users and Permissions
- Click on Roles and Permissions
- Select the Administrator Role
- Click on System Permisssions
- Select both "Allow Excel download from Saved Searches" and "Allow Email to yourself from Saved Searches"
- Repeat for any additional roles