How to manually clear the application cache files from a users computer.

Version 1

    Details

    A user is having an issue when accessing an object in the application. If they log on to another computer it works and if another user logs on to this computer it works as well. What are the files that are loaded when a user uses the application.


    Resolution

    Have the user close out of the client then you can delete any of the following folders or files that exist in the users profile:


    Windows 7
    \AppData\Local\Apps
    \AppData\Local\Deployment
    \AppData\Local\FrontRange_Solutions_Inc
    \AppData\Local\IsolatedStorage
    \AppData\Local\GDIPFONTCACHEV1.DAT
    \AppData\Local\Temp\Deployment

    Windows XP
    \Local Settings\Apps
    \Local Settings\Temp\*
    \Local Settings\Application Data\Deployment
    \Local Settings\Application Data\FrontRange_Solutions_Inc
    \Local Settings\Application Data\IsolatedStorage
    \Local Settings\Application Data\GDIPFONTCACHEV1.DAT