HEAT Discovery -  JobQueue_NetScanTasksQueue.log error: DiscoCtrlTasks.dll  Failed to read configuration from config file: InvertibleRSAFunction: computational error during private key operation

Version 1

    Details

    HEAT Discovery -  JobQueue_NetScanTasksQueue.log error: DiscoCtrlTasks.dll  Failed to read configuration from config file: InvertibleRSAFunction: computational error during private key operation


    Resolution

    This issue is related to decryption of the Gateway's admin password using the stored public\private key pair.  This could be caused by corrupt registry or install of the Gateway server.


    The private key is found in the following entry in the registry “HKLM\SOFTWARE\FrontRange Solutions\SaaS\IM\Client\Cache\GatewaySacheSK”, and the public key is in SaaSGateway.config file in <Config>\<General>\<PK> 

    To resolve this issue it is recommended to uninstall the current Gateway install and reinstall.