After upgrade to 2016.1.1 error in the SCW on production server when clicking next on page 4. "Failed to copy landscape information from Production Configuration database to OpsConsole configuration Database."

Version 1

    Details

     

    After upgrade to 2016.1.1 an error can result in the SCW on the production server when clicking next on page 4.

    "Failed to copy landscape information from Production Configuration database to OpsConsole configuration Database. Error:Can't connection to database which conn is data {connection String}"

     


    Resolution

    Correction to the environment configuration should resolve this error.

    For example, these settings being incorrect are known to have caused this error is a customer environment:
    -Bad SSL/port configuration for the Production Configuration Server on the STG/UAT server in the SCW page 1 

    -Db server entries on the Landscapes in Ops Console pointing to the incorrect DB server.