ITSM: How to export employee list from "Find Users" (export results of showing users-by-role via self service)

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    Details

     

    ITSM: How to export employee list from "Find Users" (export results of showing users-by-role via self service)

     


    Resolution

     

    In Self Service administrator, click on Application Configuration > Business Objects.


    Open the Frs_def_role object, and click on layouts. Open the only layout.  Click into FormView.


    As highlighted above, click on Edit, across from the toolbar for the only child panel.

     

    Drag up the Action menu, and Edit Actions:

     




    Save the layout, and refresh Self Service administration.

     

    When you open Users and Security Management > Roles > Find Users (for a specific role),  you will see your Action Menu and Edit Actions. 



    You can now use the Edit Actions button to create an Export to Excel quick action:



    After saving, again refresh the web administrator, and re-open Users and Security Management > Roles > Find Users (for a specific role), you can now go to the Action Menu button to run your export