Menus in GoldMine appear with blank values - GoldMine shows blank menu entries

Version 1

    Details

    Menus in GoldMine appear with blank values - GoldMine shows blank menu entries




    Resolution

    [RESOLUTION]

    A. Reset the Menu via the GoldMine interface


    -  Due to upgrades or other undetermined changes within the Menu the  related section area might be corrupted and needs to be reset

    Steps to reset the Menu bar within GoldMine
    1. On the Toolbar right click on a separator > Customize...



    or alternatively at the Toolbar's end drop down > Add or Remove Buttons > Customize...



    2. Highlight Menu Bar
    3. Click Reset



    4. Confirm that you are sure you want to reset the changes made to the "Menu Bar" toolbar > OK



    5. Close
    6. Verify if the menus are now again available as expected



    B. If the Reset Menu does not  work as expected as the final resource verify the following steps as in  most cases this indicates a corruption with the User’s toolbar section  in the USER.INI


    1. Log out of GoldMine as the affected user e.g. JOHN (in the following example)
    2. Browse to the GoldMine shared folder
    3. Make a copy of JOHN.INI and rename it to JOHN.INI.BAK (so that you still have the backup file for the original USER.INI)
    4. Open the JOHN.INI with Notepad
    5. Search and delete the section [Toolbar]




    6. Start GoldMine as JOHN again
    7. Verify if the menu is now available
    I the menu is available please verify and adjust if necessary your additional buttons again
    8. After verifying that everything works now as expected the backup file JOHN.INI.BAK can be deleted