Analyst cannot Accept a Task due to Owner Team and Owner field validation errors

Version 1

    Details

     

    When a newly created analyst user clicks on the Accept button to assign a Task to them self, it is possible that they will be blocked by an error resembling this one:


    OwnerTeam of Task: Field value must be provided

    Owner of Task: <loginid> is not in the validation list

     


    Resolution

     

    This error indicates that the user needs to be assigned to a Team.

    Even if their Employee record is linked to one or more Teams, they need a main Team defined on the Details tab.