Unhandled Exception Error: Sequence Contains more than one matching element

Version 1

    Details

    Customer is receiving the error  Unhandled Exception Error: Sequence Contains more than one matching element when selecting an incident record from a grid and on creation of an incident.


     


    Resolution

    The root cause for this issue would be 2 link fields referenced the same relationship. Verify if there is any link fields in incident object that is using the same relationship and if so create a new relationship and change the link field to use the new relationship.