Attempting to remote control a machine results in a message in the connection log that says:
Unable to find the remote control web service on "."
The user is prompted for credentials. Any combination fails to authenticate.
A custom tool was calling ISSCNTR.EXE without the -s switch.
The -s"corename" switch is required for Integrated Security so a certificate exchange may take place. The -s switch is not required for Local Template or NT Security.
Change the tool or shortcut to reflect the -s"coreserver" switch or use Local Template or NT Security for authentication.
Command line for Regular Remote Control
The following is the command line that must be used when connected to a device inside the corporate network that is accessible directly.