LDAP Import failing with error "The object does not exist"

Version 1

    Details

    LDAP Import failing with error "The object does not exist". In testing the LDAP Import configuration and clicking the Preview button on the Field Mapping page we get the same error.


    Resolution

    Double check the Root LDAP nodes and make sure they match with Active Directory. In this case we found an OU in the LDAP configuration that contained a slash "/" but in AD it had an ampersand "&". Once this was fixed the error went away.