How to restart the log viewer service
Stop IPCM Log Writer service
Start the IPCM Log Writer service.
As a test in the log viewer, set SIP Soft Switch log level to info.
Enable the autoupdate and autoscroll by checking the boxes at the top of the log viewer page.
Current logs are now showing up in the log viewer
Set the log level back to error level for the SIP Soft Switch setting in the logviewer.