After changing a report's layout the Preview does not reflect changes or when creating a cloned or new report there is no preview available?

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    After changing a report's layout the Preview does not reflect changes or when creating a cloned or new report there is no preview available?

    [SCENARIO]
    e.g. for removing an unwanted page footer (content) in the Avery 7160 Primary Contacts report

    [STEPS TO PREPARE]
    1. Go To >> Reports >> Reports
    2. Browse to the (public) user's >> Labels and Envelopes branch
    3. Right Click >> Clone
    a. Select the user the cloned report should appear
    b. Provide desired and proper  information e.g. a file name AVERY7160_wo_footer.fp
    4. Browse to the user the report was cloned to >> Labels and Envelopes branch
    5. Right click >> Layout
    6. if applicable toggle the shows fields setting via Right click on the layout >> Edit >> Show Field Names
    7. At the bottom appears the Page footer section with the unwanted information
    8. either delete only the string field but rather recommended would be to delete the complete Page footer as it is not needed
    a. either highlight the String field >> Right Click >> Edit >> Delete 
    b. or highlight the page footer >> >> Right Click >> Edit >> Delete >> confirm the deletion
    9. Save the changed layout
    10. verify again by printing the report

    [STEPS TO REPRODUCE]
    1. Go To >> Reports >> Reports
    2. Browse to the user the report was cloned to >> Labels and Envelopes branch
    3. Highlight the report an review the Preview pane

    [RESULT]
    there is no preview available

    NB: it is not recommended to adjust a default report but the preview would also not change if changing the layout of an existing report

    Question: how can the report preview updated or generated for a new report?



    Resolution

    [CAUSE]
    The report preview image is a simple jpg taken from one point when the  report was printed or previewed on the screen, which means it will not change when changing the  original layout, or as in hte scenario above there is not yet any jpg file for the report available for the cloned report.

    [STEPS]

    1. Go To >> Reports >> Reports
    2. Browse to the user the report was cloned to >> Labels and Envelopes branch
    3. execute the report via double click or right click >> Print
    4. apply the desired selections (for an label report it might be useful to select all contact records or a filter with an amount of records exceeding the first page) >> OK
    5. review the layout if that matches now your expectation
    6. either take a screenshot now or use button Preview to have a full page on the screen and then take a screenshot
    7. save the screenshot as a jpg file and make sure to name it identical as the report file e.g. from above scenario AVERY7160_wo_footer.fp >> preview file is AVERY7160_wo_footer.jpg
    8. place the created new preview jpg file into the same folder where the report resides

    Additional Notes: please review also the Online help chapter GoldMine Administrator Guide > Reporting > About the Reports Center > Adding .JPG Previews to the Reports Center