How to enable access to Analytic Metrics for other roles

Version 1

    Details

    Analytic Metrics is available for Administrator roles but how do we enable for other roles?


    Resolution

    Add the Top Level Tab   Go into Configure Application  Click on Users and Permissions > Roles and Permissions  Select the Role to which you wish access to the Analytic Metrics  Click on Top Level Tabs  Click on Add New Tab  Select Analytics Metrics  Give it a Name, then click on "Add this Tab"  Save   Publish the Dashboard for the Role in Analytic Metrics   Open the Analytic Metrics Work space Click on Edit Mode Click on Publish Dashboard  From the Role dropdown, select the appropriate role Click on the Available Dashboard and select the -> to move to Published Dashboards Repeat for other Available Dashboards as needed Save  Give access rights to the role in Analytic Metrics  Open the Analytic Metrics Work space Click on Edit Mode Click on Manage Metrics Click on the appropriate Dashboard ie. Service Desk Metrics For each metric, click on Edit Click on Access Rights Select the appropriate Role and click -> to add to the "Accessible for:" Save