The CallerID for the agent dialing outbound is not correctly reflecting the P-Asserted Identity override and the phone system is pulling from RPID.

Version 1

    Details

    The phone systems outside of IPCM are using the RPID instead of the P-Asserted Identity for the CallerID.


    Resolution

     

    In the SIPServerConfig.XMLIn the trunk <Entry>, add the following that is in bold:
     
    <BlockedHeaders>
    <Header name="Remote-Party-ID"/>
    </BlockedHeaders>
     
    Example:
    <Entry force_address="" memo="Sip Trunk to PaeTec"    domain="" address="10.255.0.37" >
    <Prefixes>
                    <Prefix cost="1" number="8888"/>
    </Prefixes>
    <RewriteOutgoingTo>
                    <Prefix trim="" length="" strip="4" number="8888" prepend=""/>
    </RewriteOutgoingTo>
    <RewriteOutgoingFrom>
                    <Prefix trim="" length="4" strip="" number="1" prepend="925398"/>
    </RewriteOutgoingFrom>
    <RewriteIncomingTo>
                    <Prefix trim="" length="10" strip="6" number="925398" prepend=""/>
    </RewriteIncomingTo>
    <BlockedHeaders>
    <Header name="Remote-Party-ID"/>
    </BlockedHeaders>
    <RewriteIncomingFrom>
    <Prefix trim="" length="" strip="" number="*" prepend="9"/>
    </RewriteIncomingFrom>
    </Entry>