HMC Processor Service will not start:  'Configuration is invalid: service host encryption key differs from the configuration encryption key'.

Version 1

    Details

     

    The following error is reported in event viewer/ the HMC Processor Service will not start:  'Configuration is invalid: service host encryption key differs from the configuration encryption key'.

     


    Resolution

     

    1)  Export the Processor Configuration via Messaging Center Console>>Messaging Rules tab>>Export Rules button

    2)  In Messaging Center Console>>Right click on HEAT Messaging Center(Server name)>>Delete

    3)  Delete or rename the HMC.Processor.Dll.config file

    4)  Restart the HMC Processor service(creates new HMC.Processor.Dll.config file)

    5)  In Messaging Center Console>>Right click on HEAT Messaging Center(Server name)>>Add 'HEAT Messaging Center'

    6)  Import Processor Configuration via Messaging Center Console>>Messaging Rules tab>>Import Rules button