When trying to open and edit an old report on the Report Server RDP Desktop, users are not able to login. Screen just flashes

Version 1

    Details

    When trying to open and edit an old report on the Report Server RDP Desktop, users are not able to login, the screen just flashes.

    Similar errors can be:
    Trying to connect to report server on an unsecure connection, continue?

     


    Resolution

    User is using the wrong login name for this point in the report editing process.

    Use the following to login (changing tenant to your tenant url, and user.report to the login name assigned to you)

    user.report#tenant-stg.saasit.com

    You will be able to login by double-clicking a report on the RDP desktop using the proper credentials.