Can a hosted mailbox (saasit.com) name be changed?

Version 1

    Details

    FrontRange Solutions offers email hosting for Cloud customers. These email address have the (saasit.com) domain.


    Resolution

    If you have the need to alter the name of your hosted email box after it has been created, this can be performed.

    You will need to log an incident with support and state the old name and new name of the email box that you would like.  Please allow at least one day for the change to take place.

    Once the email box is changed, your old email box will not be usable and we are not able to forward email from your old email box to your new email box as we only modify your existing mailbox and alter the name.