How to add a hyperlink to an object form for the web self service client for ITSM Note that this article is an extension to KB 14237, which describes how to add a hyperlink to an object form for the full client for ITSM
First, you will need a field to store the link:
Preferably, make it memo length:
Give it a default value like the following:
This says it’s an HTML link (<a href) that targets google.com (=”http://www.google.com”) and targets a new browser window/tab(target =”_blank”>) where the user will see the text “Search!”.
Drag the field onto your web form:
And delete the label. Then right click on the field and go to Properties:
On the Behavior tab, enable “Html Support” and “Url Support”: