Where can we find the option to allow a role to Edit records while In Final State in ITSM 6.x?

Version 1

    Details

    Where can we find the option to allow a role to Edit records while In Final State in ITSM 6.x?


    Resolution

     

    In the Application Administrator, click Security and then Security Group Manager you can select the Role that needs this access, click the Business Objects tab and then click the checkbox for "Can edit when in final state":