Unable to log in to GoldMine Mobile on any device other than the server, the log in screen will refresh after logging in

Version 1

    Details

    Unable to log in to GoldMine Mobile on any device other than the server, the log in screen will refresh after logging in


    Resolution

    This issue is related to a time difference between the devices and the server.  Normally the time zone of the server is not set correctly.


    1. Verify all regional and time/date settings are set correctly on the server
    2. Verify that the server and the device / workstation are set to a simular time (3-4 minutes difference) 
    3. Restart IIS on the server to re read the new / updated time settings on the server
    4. Clear all cookies and temporary internet files on the test device
    5. Re test the login