"Your account has been blocked" when logging into GoldMine

Version 1

    Details

    "Your account has been blocked" when logging into GoldMine


    Resolution

     

    You can choose to turn off or on a password policy to block accounts after 3 failed login attempts
    This setting can be found under Tools > Configure > System Settings > Password Policy


    To Unblock Accouts:
    1. Login to GoldMine as a Master User
    2. Go to Tools > User's Settings
    3. Highlight the blocked user > Click on Properties
    4. Click the Unblock Account button