[GMWEB] How to turn off custom IIS error messages for GoldMine Connect

Version 2


    These instructions turn off the custom error for the GoldMine Connect website, thus showing the actual IIS error message instead.


    1. Open the GoldMine Connect installation folder.
    - The default path is C:\Program Files (x86)\GoldMine Connect ( for x64 systems) and C:\Program Files\GoldMine Connect (for x32 systems)

    2.     2. Locate the file called 'Web.config'


    3.     3. Make a backup copy of the file.


    4.     4. Open the original file using notepad.exe


    5.     5. In the file, navigate to the section

          <customErrors defaultRedirect="~/Errors/DefaultError" mode="On">
              <error statusCode="404" redirect="~/web" />
              <error statusCode="403" redirect="~/web" />

    6. Change the mode="On" to mode="Off" and save the file.


    7.     7. Restart IIS

    8.  From the server, use a web browser to access the GoldMine Web URL to view the actual error message issued by IIS.

    Note: After troubleshooting is complete we recommend that you disable custom error message and set the value back to "On"