When installing GoldMine Premium Edition GMPE 9.2.x and higher with United Kingdom or Australia Demo database there are no GM+Views templates (Social Media GM+Views) available.

Version 2

    Details

    When installing GoldMine Premium Edition GMPE 9.2.x and higher with United Kingdom or Australia Demo database there are no GM+Views templates (Social Media GM+Views) available.

    [PRE-REQUISITES]
    - No GoldMine installation at all

    [STEPS TO PREPARE]

    1. Run the GoldMine installer
    2. Select option to install GoldMine to connect to a new database
    3. Select Install Demo Data and select additionally either United Kingdom or Australia
    4. Proceed and Finish the installation

     

    [STEPS TO REPRODUCE]
    1. Log into GoldMine with master rights
    2. Web > Setup GM+View
    3. Verify if or which GM+Views templates are available

    [RESULT]
    None, there are no templates


    Resolution

    [CAUSE]
    - This is RM issue 228135

     

    [RESOLUTION]
    - As the same behavior appears for any GoldMine database when customers upgrade from versions lower than GoldMine Premium Edition 9.2.x to any version GoldMine Premium Edition 9.2.x or higher, the GM+View Templates need to be imported manually one time.

     

    The necessary data and steps including further information are available and documented in Knowledge Article # DOC-54489 - How do I get the GM+Views templates for LinkedIn, Facebook, Twitter, and Google on the GM+View tab? (see link below as related article)