ERROR: Your GoldMine database XYZ, set in gm.ini, is missing from dbalias.ini file, Please choose one available or ask your administrator to set up your configuration

Version 1

    Details

    You receive the following error when trying to launch GoldMine.

    ERROR: Your GoldMine database located at XYZ set in gm.ini is missing from dbalias.ini file, Please choose one available or ask your administrator to set up your configuration.



    - When you select the alias and click "Select and Continue" you then receive the following error message

    License file is inaccessible. The system cannot find the path specified








    Resolution

    [CAUSE]

    1. SYSDIR=
    line in the Server GM.ini is pointing to an invalid location.
    or
    2. RealIni=
    Line in the workstation GM.ini is pointing to an Invalid location

    [RESOLUTION]
    1.
    - Browse to the GoldMine directory on the server where the LicenseGM(x).Bin file is located
    - Open the GM.ini file in notepad
    - Change SYSDIR= to use a valid location where the LicenseGM(x).Bin file is located
    For Example SYSDIR=\\XYZSERVER\GOLDMINE\ or SYSDIR=K:\GoldMine\ (Please keep in mind that when using GoldSync Service, GoldMine Connect, iGoldMine, mapped drives are not recommended and partly not supported)
    - Save the GM.ini file
    - Launch GoldMine and test

    2.
    - Browse to the GoldMine directory on the workstation where the GMW.EXE file is located
    - Open the GM.ini file in notepad
    - Change RealIni= to use a valid location where the LicenseGM(x).Bin file is located on the server hosting the GoldMine files
    For Example RealIni=\\XYZSERVER\GOLDMINE\GM.ini or SYSDIR=K:\GoldMine\GM.ini
    NOTE: the path must end with GM.ini )
    - Save the GM.ini file
    - Launch GoldMine and test