How to include summary of all activity history records in an incident notification

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    How to include summary of all activity history records in an incident notification


     


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    How to include summary of all activity history records in an incident notification


    Add a $(ChildFold("Incident#", RecId, "Journal#", "Subject+' \r\n'", "+")) to the notification body as needed


    You can further filter the journal records using the optional childPredicateExpression. A Boolean expression that is evaluated for each child. The child is only included if the result of this evaluation is true. for example: "$(JournalType != 'Notes')"

    See the help for the ChildFold function for further details