How to hide Standard User Teams from appearing in the Team dropdown list

Version 1

    Details

    You may have Teams that you no longer want to see in the Team drop down list.  This article describes how to remove those from the dropdown list.


    Resolution

     

    Click More...
    Open the Standard User Team (Employee Team) business object
    Open the Team you intend to hide 
    Unlink any Employees (optional)
    Deselect the Service Desk check box 
    Save


    **Note: If you are using Service Requests and still notice the disabled Team displaying in your validation, you also need to do the following steps:

    In Configure Application, click on Pick Lists
    Locate and open the Team of StandardUserTeam used in ServiceReqTemplate
    Under Constraints, add the following:

    Service Desk Equal To True 
    Save
    Refresh Browser