GM+Views for LinkedIn templates are distorted, scrambled, fields are overlapping and there is a lot of white space on the left and right, maybe even message, looks like you're using a browser that's not supported

Version 5

    Details

    GM+Views for LinkedIn templates are distorted, scrambled, fields are overlapping and there is a lot of white space on the left and right, maybe even message, looks like you're using a browser that's not supported


    [STEPS TO REPRODUCE]
    1. Browse to any contact record
    2. Browse to the GM+View tab
    3. Select any of the LinkedIn GM+Views (here the LinkedIn Contact Search)
    >> RESULT: GM+View is distorted, scrambled, fields are  overlapping and there is a lot of white space on the left and  right, maybe even message, looks like you're using a browser that's not  supported although IE 11 is installed and used




    4. review in comparison the LinkedIn web site on the IE 11 session
    >> RESULT: correct screen and as expected






    Resolution

    [CAUSE]
    This is RM # 235387

    [WORKAROUND]
    - Users  may try instead the attached GM+View templates which open the LinkedIn GM+Views in an external browser window


    Use an alternative GM+View which opens the  LinkedIn GM+Views with the related Contact data in a  browser window

    - alternative  GM+Views for LinkedIn can be downloaded from the  attachments and setup within the GoldMine system

    - In GoldMine Premium Edition lower than 9.2.0 these GM+Views need to be created manually
    1. Download the attached text files <<LinkedIn Ext. Comp.txt>>, <<LinkedIn Ext. Cont.txt>> and <<LinkedIn Ext. Prof.txt>> and open it with Notepad.
    2. Log in with Master rights.
    3. Web > Setup GM+View.
    4. New Button
    5. Template Name for example LinkedIn Ext. Comp
    6. Click into the body
    7. Click the Icon <H> from the Toolbar
    8. Copy and paste the content of one matching text file
    9. Icon <H> from the Toolbar
    9. Icon Save (yellow disk) from the Toolbar
    10. The content should come up and a text should appear in the window



    11. On a contact record > GM+View and select and test the new created GM+View

    - In GoldMine Premium Edition 9.2.0 and higher these GM+Views can either be created manually by above steps or imported 
    1. Download  the attached text files <<LinkedIn Ext. Comp.txt>>, <<LinkedIn Ext. Cont.txt>> and <<LinkedIn Ext. Prof.txt>>  and rename only their file  extension from txt to html
    2. Log into GoldMine with Master rights
    3. Web > Setup GM+View
    4. Import Button
    5. Browse to the desired HTML file (for example: LinkedIn Ext. Comp.html)
    6. A message appears that the template was imported successfully
    5. Repeat steps 3.-5. for the other template you want to make available for your users
    7. OK

    Additional Note:
    Due  to underlying changes of LinkedIn the GM+View LinkedIn Prof. use the GoldMine LinkedIn field value and is specifically set to open the specific profile. Please keep in mind that recently LinkedIn changed the length of LinkedIn profile values which means that the existing LinkedIn field may not be large enough. This is logged currently as RM # 234710.