Receiving 'Error when evaluating expression. Binary operation with different currencies' error when trying to close two Problems.

Version 1

    Details

    Receiving 'Error when evaluating expression. Binary operation with different currencies' error when trying to close two Problems.   These Problems were migrated over from 7.2 during upgrade to HEAT 2014.


    Resolution

     

    1.  Go to Configure Application.
    2.  Select Business Objects.
    3.  Select the Problem BO.
    4.  Select Business Rules.
    5.  Expand the Triggered Actions and locate the rule named "Update Cost when Problem is Closed".
    6.  Temporarily disable this rule.
    7.  Re-login to the application and try to close one or each of these Problem Records.