After pressing the 'Forward' button on an email, we get the following error: Unhandled system exception: Unable to load layout: modal form not found for object type 'Attachment#'.
We need to able to Forward emails with attachments - how do we fix this problem?
This error occurred because the Attachment Modal form was not included on the 'Journal.Email' layout in use by the Email object.
- Open Configure Application
- Open the Business Objects work area
- Search for and open the Journal.Email business object
- Click the Layouts tab
- Open the 'Journal Email' layout
- Scroll down to the bottom of the page
- in the 'Modal Forms Assignment' add the Attachment Object and the form
- Save your work