File not found error when you try and use the Output to > Word function from within the SQL query results window.

Version 1

    Details

    You receive the below error message when you try and use the Output to > Word function from within the SQL query results window.

    This file cannot be found
    (C:\Program files (x86)\GoldMine\%1.doc)


    [ENVIRONMENT]

    Office 2010 and Above
    GoldMine Premium Edition

    [STEPS]
    - Open GoldMine
    - Tools > SQL Query
    - Type and run an SQL query - for example SELECT TOP 20 * FROM CONTACT1
    - Right click the results window > Output to > Word

    [EXPECTED RESULTS]
    The contents of the SQL query windows to appear in Microsoft Word

    [ACTUAL RESULTS]
    You receive the following error message from Microsoft Word



    If you click OK on the first error message you then receive the following error message





    Resolution

    - This issue has been logged to the GoldMine Product Management team for review under RM# 228687

    - We suggest that customers who are affected by this issue use the below work-a-round

    [WORK-A-ROUND]
    - Open GoldMine
    - Tools > SQL query
    - Type and run an SQL query - for example SELECT TOP 20 * FROM CONTACT1
    - Right click the results window > Output to > Clipboard
    - Open Word
    - Paste the contents of the clipboard into Word