In ITSM 6.3.9, when uploading attachments, the file is being deleted from the source location.

Version 1

    Details

    When uploading attachments, the file is being deleted from the source location.


    Resolution

    This issue is fixed in ITSM 6.3.9.1. The hotfix is related to RM# 223390. Please contact Heatsoftware support for further information. Currently, ITSM 6.3.9.1 is not available for download on http://frontrange.trysaasit.com