Error opening incidents from two tenants within a universal worklist, the wrong URL is being used and is reverting back to the master tenant

Version 1

    Details

    Error opening incidents from two tenants within a universal worklist, the wrong URL is being used and is reverting back to the master URL


     


    Resolution

    - This issue is related to the Slave Tenants URL not being entered as a fully qualified domain name.
      - It is recommended to edit each Slave Tenant URL to include a period (.) to allow proper lookup of the tenant. 


     Example: 
    customer.a 
    customer.b 


     After this is completed and the Materialized View Business Object is recreated, all dashboard parts should work as expected.