How do I suppress the popup (and its functionality)?

Version 1


    A property on the Attachment control controls whether users can use the copy and paste feature for attachments.  In order to use this feature an ActiveX control is required to be installed on the user's client PC.

    This Knowledge Article shows how this feature can be disabled.



    To disable the Paste functionality for Attachments the option "Can paste" needs to be set to "False" on the Attachment control that is on the relevant Incident form.

    Select the Attachment control on the form and the Can Paste property will show in the Control Properties tab: