When clicking on the GM+View tab it hangs with "loading..." and never displays the webpage

Version 1

    Details

    - GM+View tab hangs
    - When clicking on the GM+View tab it hangs with "loading..." and never displays the webpage
    - This was working and appears to have broken after some Windows update


    Resolution

    - Please make sure to discuss this in advance with your IT department as it will change substantial Internet Explorer settings which may not be approved by the IT department: Microsoft states related to any changes related to the Internet Feature Control Keys:
    '...If you are unsure of the safety or wisdom of a given configuration change, we strongly recommend against making the change....'


    [STEPS]
    1. Close GoldMine
    2. Open registry
    3.  Navigate to:
    - For 32-bit OS:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet  Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION

    - For 64-bit OS:  HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet  Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION

    4. Right-click and select 'New > DWORD (32-bit) Value' from the pop-up menu
    5. Enter Name: gmw.exe
    6. Leave Data field with default value: 0x00000000 (0)
    7. Exit registry
    8. Restart GoldMine

    - Further information which is provided by GoldMine Technical Support only as-is and without any warranty of any kind can be found on the below threads. Please keep in mind that any non GoldMine or non Heat Software links are only provided as-is and content and availability may change at any time without any notice


    - General information about Internet Feature Control Keys - https://msdn.microsoft.com/en-us/library/ee330720(v=vs.85).aspx

    '.....

    Updated: September 2014

    Here is a reference to Internet feature controls (also called feature control keys), which are Registry keys that manage individual features Windows Internet Explorer and applications hosting the WebBrowser Control control.  Each version of Internet Explorer introduces changes designed to  enhance the browsing experience, improve support for widely-supported  industry standards, and to improve security. The default values provide a  secure environment for browsing the Web. Some improvements may change  behavior that, for whatever reason, organizations may rely on for  business purposes. No single configuration fits all situations and  feature controls allow you to make informed decisions about the  configuration of Internet Explorer and applications hosting theWebBrowser Control.

    In general, changes designed to weaken the security of Internet Explorer or applications hosting the WebBrowser Control should  only be made when the implications and risks of such changes are fully  understood. If you are unsure of the safety or wisdom of a given  configuration change, we strongly recommend against making the change.


    - general information about the EATURE_BROWSER_EMULATION - https://msdn.microsoft.com/en-us/library/ee330730(v=vs.85).aspx#browser_emulation

    Browser Emulation

    Windows  Internet Explorer 8 and later. The FEATURE_BROWSER_EMULATION feature  defines the default emulation mode for Internet Explorer and supports  the following values.

    ValueDescription
    11001 (0x2AF9Internet Explorer 11. Webpages are displayed in IE11 edge mode, regardless of the declared !DOCTYPE directive. Failing to declare a !DOCTYPE directive causes the page to load in Quirks.
    11000 (0x2AF8)IE11. Webpages containing standards-based !DOCTYPE directives are displayed in IE11 edge mode. Default value for IE11.
    10001 (0x2711)Internet Explorer 10. Webpages are displayed in IE10 Standards mode, regardless of the !DOCTYPE directive.
    10000 (0x02710)Internet Explorer 10. Webpages containing standards-based !DOCTYPE directives are displayed in IE10 Standards mode. Default value for Internet Explorer 10.
    9999 (0x270F)Windows Internet Explorer 9. Webpages are displayed in IE9 Standards mode, regardless of the declared !DOCTYPE directive. Failing to declare a !DOCTYPE directive causes the page to load in Quirks.
    9000 (0x2328)Internet Explorer 9. Webpages containing standards-based !DOCTYPE directives are displayed in IE9 mode. Default value for Internet Explorer 9.
    Important  In Internet Explorer 10, Webpages containing standards-based !DOCTYPE directives are displayed in IE10 Standards mode.
    8888 (0x22B8)Webpages are displayed in IE8 Standards mode, regardless of the declared !DOCTYPE directive. Failing to declare a !DOCTYPE directive causes the page to load in Quirks.
    8000 (0x1F40)Webpages containing standards-based !DOCTYPE directives are displayed in IE8 mode. Default value for Internet Explorer 8
    Important  In Internet Explorer 10, Webpages containing standards-based !DOCTYPE directives are displayed in IE10 Standards mode.
    7000 (0x1B58)Webpages containing standards-based !DOCTYPE directives are displayed in IE7 Standards mode. Default value for applications hosting the WebBrowser Control.

     

    For more information, see Defining Document Compatibility and Internet Explorer 8 Extensibility Improvements.

    To  control the value of this feature by using the registry, add the name  of your executable file to the following setting and set the value to  match the desired setting.

    HKEY_LOCAL_MACHINE (or HKEY_CURRENT_USER)   SOFTWARE      Microsoft         Internet Explorer            Main               FeatureControl                  FEATURE_BROWSER_EMULATION                     contoso.exe = (DWORD) 00009000