The mobile license is invalid, please contact your administrator for authorization to use GoldMine Mobile Edition. License info like below

Version 1

    Details

    When logging into GM Web, getting a blank screen. Checking GM Connect.log shows the following error:

    The mobile license is invalid, please contact your administrator for authorization to use GoldMine Mobile Edition.
    License info like below

     


    Resolution

    [CAUSE]


    Logging into the GoldMine Mobile site without a Mobile license installed with generate the following error in the GM Connect.log file:

    The mobile license is invalid, please contact your administrator for authorization to use GoldMine Mobile Edition.
    License info like below




    [RESOLUTION]

    Ensure you are using the GM Web page to login: Localhost or IP address/GoldMine/WEB


    The GoldMine Web login page will look like this:

    The GoldMine Mobile Login pages looks like this: