HEAT Discovery - A Gateway has stopped checking in after deploying new settings to it.  There is an  Error seen in JobQueue_GetClientTasksQueue log file on the Gateway: Server error: ' ' is an unexpected token. The expected token is ';'. Line 1, position

Version 1

    Details

    A Gateway has stopped checking in after deploying new settings to it.  There is an  Error seen in  JobQueue_GetClientTasksQueue log file on the Gateway:

    11:50.03.658  E Warning (Module:mgmtagnt.exe, Severity:0x03): TaskManagementTasks.dll  Error received from Saas webservice: http://bshsm1.braincae.com:80/AgentTaskWs/AgentTaskWS.asmx
    Error: "Server error: ' ' is an unexpected token. The expected token is ';'. Line 1, position 122."

     


    Resolution

     

    This is caused by a Org Unit tied to the gateway containing and Ampersand.  This is fixed in version 2016.2.1.  If a customer is on a prior version they will need to remove the ampersand from the OU tied to this Gateway and re-deploy settings.