How to to apply a new version of the XSLT transformation file for a Listener in ITSM

Version 1

    Details

    Having the new XSLT file is already created, this articles describes the steps to apply the new version.


    Resolution

    The XSLT transformation file full path is configured in the Listener. Please follow these steps to set up a new file:

    1. Open the Service Management Administrator
    2. System Settings
    3. Server Settings
    4. Messaging
    5. Select the "Listeners / Invokers" tab
    6. Select the listener that you want to modify
    7. Click on "Set Transformations" and select the new XSLT file.
    8. Click on OK, Save and restart the Frontrange Messaging service as it is requested by the application