Document archiving, the associated application i.e. Word, Acrobat Viewer etc installed.
The documents, MS Word, Adobe PDF, Excel or any other supported documents to be archived will need their respective applications installed on the HEAT Plus Knowledge Server for any type of article format that will be referenced/indexed in Heat Plus Knowledge. As an example, to access and view the PDF stored in Heat plus knowledge the Adobe PDF Reader will need to be installed. The same will go for .docx files needing Microsoft Word and the same will go for any other supported application/file types.