Wants to delete "test" Incidents but gets message there are related items and therefore can't delete.

Version 1

    Details

    Wants to delete "test" Incidents but gets message there are related items and therefore can't delete.


    Resolution

    Make sure the relationships associated to Incident allow deletion.


    1. Launch Configure Application.
    2. Go to the Incident BO.
    3. Select the Relationships tab.
    4. Example:  If Tasks is causing the message, modify the IncidentContainsTaskAssignment Relationship by un-checking the option of "Prevent Delete When Relationship Exists".
    5. Save the changes and refresh the application browser.

    Keep in mind you may have to make the same change on the relationship from the Task object back to Incident.