Upon Saving an Incident, Error" The attempt to validate the form is too late. The form shows another object already. ObjectId was: undefined, now: (newcli2)

Version 2

    Details

    Upon Saving an Incident, Error" The attempt to validate the form is too late. The form shows another object already. ObjectId was: undefined, now: (newcli2).


    Resolution

     

    Issue was logged to development and a patch produced (attached):


    Steps for patch:

    1) Make a backup of original file (C:\Program Files\HEAT Software\HEAT\AppServer\Scripts\Ext.Frs\Form\Fields\ObjectEditableHTMLField.js)
    2) Replace with the file in  thepatch Zip.
    3) Change the resource number in \Program Files\HEAT Software\HEAT\AppServer\web.config
    <add key="ResourceVersion" value="2016.2.1.21139.1" />
    4) Repeat these steps on all web servers.
    5) Rebuild browser cache.