I created sub-categories in certain order and hope they show up that way.
But the system automatically sorts the list in ascending order . Is there anyway we can maintain the order we want?
The sequence we entered HEAT automatically sort them in ascending order
Paper Jam Electronic Scanning Issues
Need Toner Facsimile Line (Telecom)
Need Tonner Waste Emptied Need Staples
Need Staples Need Toner
Other Mechanical Issues Need Toner Waste Emptied
Physical Imaging Issues Other Mechanical Issues
Electronic Scanning Issues Other Network Issues
Other Networking Issues Paper Jam
Facsimile Line (Telecom) Physical Imaging Issue
This is possible by adding a SortOrder field to the BO, populate it with a value for each record in the order you want displayed and then using the SortOrder field as the "Sort by Field" value in the PickList configuration.
For example, reference the AccountStatus Picklist in OOTB demo database.