When converting an additional contact to a primary contact and checking the option to "Include converted contacts in the organization tree" it converts the additional but never creates it's org chart/relationship

Version 1

    Details

    When converting an additional contact to a primary contact and checking the option to "Include converted contacts in the organization tree" it converts the additional but never creates it's org chart/relationship


    Resolution

    To resolve this issue

    1. Begin by creating a subfolder on the relationship tree.  In the screen image below, I have created a folder called other.



    2. Right click on the new folder, and select New Contact.
    3. After selecting New Contact, select "Look up an existing Contact...
    4. Search for the converted contact, and double click to add that contact to the sub folder you created.
    5. You may now drag the record to the main level of the Relationship Tree.