GoldMine crashes when running common  GoldMine Reports logged in as a non-master user whereas there is no crash if the user has master rights.

Version 1

    Details

     

    GoldMine crashes when running common  GoldMine Reports logged in as a non-master user whereas there is no crash if the user has master rights.

     


    Resolution

    1. Log into GoldMine as a Master user

    2. Tools > Configure > Custom screens


    NOTE: It is likely that the user does not have access to the custom screen that holds the fields that are in the report. 

    3. As a test set them to (Public) if they are owned by a specific user and then test running the report as a non-master user again.
    NOTE: Be sure to make a note of the setting so they can be set back if this does not resolve the issue