HEAT Discovery - Deploy client agent failed with error in log: Failed to logon the computer! The user name or password is incorrect

Version 1

    Details

    HEAT Discovery - Deploy client agent failed 

    The error in the log is "Failed to logon the computer! The user name or password is incorrect."

    One possible solution is detailed below.


     


    Resolution

    Even if the domain is constant between the Gateway and client machine, make sure the username on the Deploy Agent tab contains the domain for the client machine. Ie: domain\adminusername.