On Service Request, how do I add the Fulfilled Date and Closed Date on the Grid/List?
How do I know which Grid to edit?
- Log in to the tenant with the Administrator role
- Go to Configure Application
- Go to Business Objects
- Select the Business Object containing the grid you wish to change
- Go to Layouts
- Look under each Layout to see which one is used by the role for which you want to modify the grid
- Open the appropriate Layout
- Go to the gridView or listView
- At the top you can see which Grid is used. Click Edit.