How to add columns to a Grid/List

Version 1

    Details

     

    On Service Request, how do I add the Fulfilled Date and Closed Date on the Grid/List?
    How do I know which Grid to edit?

     


    Resolution

     

    - Log in to the tenant with the Administrator role
    - Go to Configure Application 
    - Go to Business Objects
    - Select the Business Object containing the grid you wish to change
    - Go to Layouts
    - Look under each Layout to see which one is used by the role for which you want to modify the grid 
    - Open the appropriate Layout
    - Go to the gridView or listView 
    - At the top you can see which Grid is used. Click Edit.