HMC service account requirements.

Version 1

    Details

    Installed HEAT Messaging Center Processor and MAPI listener on a new server.   What are the the account requirements to run those services?


    Resolution

     

    1) The MAPI Listener service>>Properties>>Logon tab should use a dedicated Windows account (with domain credentials) that has rights to the mail profiles that are to be read locally.
    2) The processor service should use a Windows account that has write access to the directory where mail attachments are stored.