Saved searches - How do you add clauses to a saved search to look for specific field values in related items, like tasks.

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    Saved searches - How do you add clauses to the search to look for specific field values in related items, like tasks.


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    When building new searches, you can use the value of 'Is Related to' to enable to you pull up results based on related information.

    When you click on the 'Where' button after selecting the relationship to use, the nested clause that is added will be specific to the object the relationship is tied to.

    This search will return all Incidents that have tasks with the following clauses:
    Task.Owner should be equal to 'Administrator Admin'
    Task.Status should not be equal to 'Completed, Cancelled, Logged, or Assigned'