Grid filter only shows the first 100 items in ITSM 6x

Version 2

    Details

    When we have a grid dashboard with lots of data on it, we use the custom filter option to bring back maybe a specific value in a column. There can be up to 300-400 different values in this column at any one time, but the custom filter is only letting us choose a value from the first 100 it finds.


    Resolution

    Issue is addressed in the attached Tech Note.