Subject line of emails shows ????????????? (Question Marks) for Chinese characters.

Version 1

    Details

    Subject line of emails shows ????????????? (Question Marks) for Double-byte characters, such as Chinese, Japanese, and Korean characters.


    Resolution

     

    Double-byte characters are not supported in any GoldMine VARCHAR type field.  (HTML capable fields such as notes or RFC822 may show the characters properly.)  The subject line of an email is the MAILBOX > MAILREF field and will behave no differently than any other GoldMine VARCHAR field.  

    By example Double-byte characters, such as Chinese, Japanese, and Korean, will not display properly in list views (i.e., grids) in GoldMine Premium and are not supported in GoldMine Mobile and Web.